How Can We Help?
Forgotten Password? Don’t panic! Just follow these easy steps.
![](https://sherlayer.com/wp-content/uploads/2018/05/forgot1.png)
1. Click the “Forgotten password” link at the bottom of the login page, you will see the “Forgotten password” blue link (see below).
![](https://sherlayer.com/wp-content/uploads/2018/05/forgot2.png)
2. Enter the email address you use to log in (see below).
3. Click the “Reset” button. We’ll send instructions on resetting your password to your email (see below).
![](https://sherlayer.com/wp-content/uploads/2018/05/forgot3.png)
4. Open your email after you got the notice asking you to check your email (see below)
![](https://sherlayer.com/wp-content/uploads/2018/05/forgot4.png)
5. Click “Reset my password” in the email you received (see below). This link will bring you to the page for resetting your password.
![](https://sherlayer.com/wp-content/uploads/2018/05/forgot5.png)
6. Enter your existing email Enter the email that you use for login.
7. Enter the new password that you would like to use.
8. Re-enter the password.
9. Click the “Reset” button when you are ready to proceed.
(see 6-9 below)
10. It’s time to use your new password to log in!